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Legal

Cancellation & Rescheduling Policy

Plans change. Here is how cancellations and date changes are handled, for both sides.

Cancellation

If a customer needs to cancel a booking, they should contact the photographer as soon as possible. Any deposit or booking fee refund will depend on the payment and booking agreement provided to the customer before confirmation.

Rescheduling

Customers may request to change their booking date or time by contacting the photographer in advance. Rescheduling is subject to availability and is only confirmed once the photographer approves the new date and time.

Late Cancellation & No-Show

Late cancellations or failure to attend a confirmed session may result in the loss of any applicable booking fee or deposit, according to the booking agreement.

Photographer Cancellation

If the photographer needs to cancel a confirmed booking because of an emergency or circumstances beyond their control, the customer will be contacted as soon as possible. The photographer may offer an alternative date. If an alternative date cannot be arranged, any refundable amount will be handled according to the agreed payment terms.